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Setup Guide

Connect WhatsApp In A Few Simple Steps

No technical skills needed. Follow these steps and NextReply will start answering your customers and booking appointments for you.

Before you start, keep two things ready: the WhatsApp Business number you want customers to message, and a Google account for your calendar. That is all you need.
1

Create Your Account

Sign up for NextReply and log in to your dashboard. It takes less than a minute and no card is needed to start.

  • Go to the sign up page and enter your email
  • Choose a password and confirm
  • You land straight in your dashboard
2

Add Your Business Details

Tell NextReply about your business so it can answer customers correctly. Open Settings in your dashboard and fill in your details.

  • Your services and prices
  • Your opening hours
  • The questions customers ask most, with the answers

The more you add here, the better and more accurate your AI replies will be.

3

Connect Your Google Calendar

This lets NextReply write bookings straight into your calendar. Share your calendar with the NextReply calendar email so it can add appointments.

  • Open Google Calendar settings
  • Share your calendar with the email shown in your dashboard
  • Give it permission to make changes to events
4

Connect Your WhatsApp Number

Link the WhatsApp Business number your customers already message. Once connected, NextReply starts handling incoming chats automatically.

  • Use your existing WhatsApp Business number
  • Follow the connect steps shown in your dashboard
  • You do not need a new number or a new app
Good to know: some connection steps depend on WhatsApp approving your business. If you get stuck here, email us and we will connect it for you.
5

Send A Test Message

From another phone, message your WhatsApp number as if you were a customer. NextReply should reply within seconds and offer to book a time.

  • Ask a normal question, like your opening hours
  • Try booking a slot to see the calendar entry appear
  • Check the booking shows up in your dashboard

That is it. Your AI receptionist is live and taking bookings around the clock.

Still stuck? We are happy to set it up with you. Email hello@nextreply.io and our team will help you connect everything.

Ready To Go Live?

Create your account and let NextReply start booking appointments for you today.

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