You are under a car while the phone rings off the hook. NextReply answers every customer on WhatsApp, looks at the photo or listens to the problem, gives an estimate, and books the job into your calendar, even when the shop is closed.
For most auto repair shops, WhatsApp is where customers reach out. They describe a noise, send a photo of a warning light, ask how much a service costs, or send a quick "can you fit me in this week?" while your team is under the bonnet.
When your mechanics are working and no one is at the desk, those messages sit unread. A customer who does not hear back takes their car to another garage, and you lose the job.
How much for a full service on a 2018 Corolla?
📷 Sent a photo · what is this warning light?
🎤 Voice message · describing an engine noise
From the first enquiry to a booked job, it runs your service desk the way your best advisor would.
A customer sends a photo of a warning light or describes a noise. NextReply understands the issue, gathers the details, and matches it to the right service.
Based on the make, model and issue, NextReply shares your standard pricing so customers get a ballpark instantly instead of waiting for a callback.
It offers appointment times that are genuinely free, confirms the customer and vehicle, and drops the job into your calendar with a reference number.
How much is an MOT, do you do same-day, is a courtesy car available? NextReply answers the questions your desk repeats all day.
For complex diagnostics or big jobs, it passes the chat to your team with the photos and full context, so you can quote it properly.
Every reply comes back in the language your customer wrote in, so every driver in your area feels looked after.
No technical skills needed. Set it up once and let it run.
Tell NextReply your services, pricing, hours and the questions customers ask most. This becomes your AI's knowledge.
Link your existing WhatsApp Business number and workshop calendar. Nothing changes for your customers.
Customers chat as normal. NextReply answers, estimates, books jobs and shows everything in your dashboard.
Enquiries used to sit while my team worked and customers went elsewhere. Now NextReply replies and books the jobs while we get on with the cars.
Customers send photos of warning lights and NextReply figures out the job. My advisor turns up already knowing what is coming in.
With tools in my hands I cannot answer the phone. NextReply books the jobs while I work and they are all in the diary.
Every plan runs the same AI assistant for your shop. Pick the job volume that fits.
If you reach your monthly booking limit, your AI keeps replying and lets clients know your team will confirm shortly, so no booking is ever lost. Upgrade any time.
Let NextReply answer every customer on WhatsApp and book your jobs, day and night. Start free, no card needed.
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