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For Salons & Spas

The WhatsApp AI Receptionist Built For Salons & Spas

Your chair is full and your phone keeps buzzing. NextReply answers every client on WhatsApp, understands the style photos and voice notes they send, and books them into your calendar, even after you have closed for the night.

No Setup FeesCancel AnytimeUses Your Own Number
N
Luxe Hair & Spa
online
Hi, can I get a balayage this Saturday? ๐Ÿ’‡โ€โ™€๏ธ
0:06
Love that look! ๐Ÿ˜ Saturday I have 1:00 PM or 4:30 PM with our colour specialist. Which suits you?
4:30 works
Perfect. Can I get your name to lock it in?
Sarah
All set, Sarah! Balayage, Saturday 4:30 PM โœจ
Booked ยท BK-1047
2B+WhatsApp Users Worldwide
98%Message Open Rate
~5 secAverage Reply Time
24/7Automated Replies
The Problem

Why Salons Lose Bookings On WhatsApp

For most salons and spas, WhatsApp is where clients actually reach out. They send a photo of the colour they saw on Instagram, a voice note between meetings, or a quick "any slots today?" at 10 PM.

When you are mid-cut, mid-treatment, or already home, those messages sit unread. A client who does not hear back in a few minutes simply books somewhere else, and you never even knew they asked.

  • Missed late-night and weekend enquiries
  • Voice notes forgotten mid-appointment
  • The same price questions, fifty times a day
Missed while you worked3 unread
S
Sarah10:48 PM

Hi! Any slots for a balayage this Saturday? ๐Ÿ’‡โ€โ™€๏ธ

A
Aisha11:15 PM

๐Ÿ“ท Sent a photo ยท is this colour possible?

M
Maria7:02 AM

๐ŸŽค Voice message (0:14)

Booked elsewhere by morning
Features

What NextReply Handles For Your Salon

From the first message to a confirmed booking, it runs the whole conversation the way your front desk would.

Reads Style Photos

A client sends a photo of the cut, colour or nails they want. NextReply looks at it, responds about what it sees, and matches it to the right service.

Answers Voice Notes

Busy clients would rather talk than type. Voice notes are transcribed and answered in seconds, so nobody waits and nothing slips through.

Books The Right Slot

It offers times that are actually free, confirms the service, and drops the appointment into your Google Calendar with a reference number.

Answers Price & Service FAQs

How long does a full colour take? Do you do keratin? What are your prices? It answers from the details you set, instantly and consistently.

Hands Off To You

If a client needs a personal touch or asks something unusual, it passes the chat to you with full context, so you never lose the thread.

Speaks Their Language

Every reply comes back in the language your client wrote in, so a mixed clientele always feels understood.

How It Works

Your Salon Goes Live In Three Steps

No technical skills needed. Set it up once and let it run.

1

Add Your Salon

Tell NextReply your services, prices, hours and the questions clients ask most. This becomes your AI's brain.

2

Connect WhatsApp & Calendar

Link your existing WhatsApp Business number and Google Calendar. Nothing changes for your clients.

3

Watch Chairs Fill

Clients chat as normal. NextReply answers, books and shows every appointment in your dashboard.

Loved By Salon Owners

Calmer Front Desks, Fuller Chairs

Clients used to message overnight and book elsewhere by morning. Now NextReply replies instantly and my Saturdays are fully booked.

EC
Emily CarterOwner, Luxe Hair Studio

The photo understanding is the game changer. A client sends the colour they want and it just handles the whole conversation.

OM
Olivia MorganColour Specialist, Bloom Spa

I stopped dropping my scissors to check my phone. It books while I work and everything shows up in my calendar.

SB
Sophie BennettOwner, The Style Room
Pricing For Salons

Plans That Fit Your Salon

Every plan runs the same AI receptionist for your salon. Pick the booking volume that fits.

Starter
For independent stylists and small studios.
$29/mo
Services You Get
  • Books cuts, colour & treatments
  • Reads client style photos
  • Voice notes & price FAQs
  • Up to 500 bookings / month
Start Free
Most Popular
Pro
For busy salons with a full book.
$59/mo
Everything In Starter, Plus
  • Up to 1500 bookings / month
  • Full client chat history
  • Read every past chat
  • Priority support
Start Free
Business
For multi-chair salons & spa groups.
$99/mo
Everything In Pro, Plus
  • Unlimited bookings
  • Send bookings to your CRM
  • Connect Zapier, Make or Sheets
  • Dedicated onboarding
Start Free

If you reach your monthly booking limit, your AI keeps replying and lets clients know your team will confirm shortly, so no booking is ever lost. Upgrade any time.

FAQ

Salon & Spa Questions

Can it really understand a photo of a hairstyle?
Yes. When a client sends a photo of a cut, colour or nail design, NextReply looks at it and responds about what it sees, then guides the client toward the matching service and a booking.
Can it book by service and time?
You describe your services, durations and hours during setup, and NextReply offers times that are free, confirms the service, and books it straight into your connected calendar.
Do I need to change my salon number?
No. NextReply connects to your existing WhatsApp Business number, so your clients keep messaging the same place they always have.
What if a client asks something unusual?
If it is unsure, it hands the conversation to you with the full context, so you or your team can step in whenever a personal touch is needed.
How quickly can my salon go live?
Most salons are live within minutes. Create your account, add your services and hours, connect WhatsApp and your calendar, and you are ready to take bookings.

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Fill Your Chairs While You Work

Let NextReply answer every client on WhatsApp and book them in, day and night. Start free, no card needed.

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