Potential clients reach out when they need help, often after hours. NextReply answers every enquiry on WhatsApp, handles first-stage intake, and books consultations into your calendar, so no case walks out the door.
For most law firms, WhatsApp is increasingly where potential clients first reach out. They describe a problem, ask whether you handle their type of case, ask about fees, or send a quick "can I speak to a lawyer?" outside office hours.
When your team is in court or the office is closed, those messages sit unread. A potential client who does not hear back instructs another firm, and a valuable case is lost.
Do you handle unfair dismissal cases?
What are your fees for a first consultation?
🎤 Voice message · describing a legal issue
From the first enquiry to a booked consultation, it handles intake the way your best receptionist would.
NextReply gathers the basics, the type of matter, timing and contact details, so by the time you speak, you already know if it is a case you can help with.
Which areas of law you cover, your fees, how the process works. NextReply answers from your details, so enquirers get clear answers instantly, not legal advice.
It offers consultation times that are genuinely free, confirms the enquirer, and drops the appointment into your calendar with a reference number.
What does a first consultation cost, how long will my case take, what documents do you need? NextReply answers from the details you set.
Anything requiring legal judgment is passed straight to a solicitor with full context. NextReply never gives legal advice on its own.
Every reply comes back in the language your enquirer wrote in, so you can serve a diverse client base with ease.
No technical skills needed. Set it up once and let it run.
Tell NextReply your practice areas, fees and the questions clients ask most. This becomes your AI's knowledge.
Link your existing WhatsApp Business number and consultation calendar. Nothing changes for your clients.
Enquirers chat as normal. NextReply handles intake, books consultations and shows every lead in your dashboard.
Enquiries used to sit while we were in court and clients went elsewhere. Now NextReply captures intake instantly and books the consultation.
It qualifies enquiries before they reach me, so I only spend time on matters we can genuinely help with. It has saved hours.
Out-of-hours enquiries used to go unanswered. NextReply captures them all and books the consultation, so we win work we used to miss.
Every plan runs the same AI assistant for your firm. Pick the enquiry volume that fits.
If you reach your monthly booking limit, your AI keeps replying and lets clients know your team will confirm shortly, so no booking is ever lost. Upgrade any time.
Let NextReply handle intake on WhatsApp and book your consultations, day and night. Start free, no card needed.
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