Clients message about deadlines, documents and fees, especially at tax time. NextReply answers every enquiry on WhatsApp, handles common questions, and books consultations into your calendar, so nothing gets lost in the rush.
For most accounting and tax firms, WhatsApp is where clients reach out. They ask about deadlines, what documents you need, your fees, or send a quick "can you help with my return?" as a filing date approaches.
When your team is buried in returns or the office is closed, those messages sit unread. A prospect who does not hear back hires another accountant, and you lose the work at your busiest time.
What documents do you need for my tax return?
When is the filing deadline this year?
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From the first enquiry to a booked consultation, it handles reception the way your best office manager would.
NextReply tells clients exactly what documents you need for their return or service, so they arrive prepared and your team wastes less time chasing paperwork.
Clients reply about filing dates, submissions and follow-ups over WhatsApp, so fewer people miss a deadline and fewer things fall through the cracks.
It offers consultation times that are genuinely free, confirms the client, and drops the appointment into your calendar with a reference number.
What are your fees, when is the deadline, what services do you offer? NextReply answers from your details, instantly and accurately.
Anything requiring professional judgment is passed to an accountant with full context. NextReply never gives tax or financial advice on its own.
Every reply comes back in the language your client wrote in, so a diverse client base always feels understood.
No technical skills needed. Set it up once and let it run.
Tell NextReply your services, fees, deadlines and the questions clients ask most. This becomes your AI's knowledge.
Link your existing WhatsApp Business number and consultation calendar. Nothing changes for your clients.
Clients chat as normal. NextReply answers, books consultations and shows every enquiry in your dashboard.
At tax time enquiries used to pile up unanswered. Now NextReply replies instantly, books consultations, and our busiest season runs smoothly.
It tells clients exactly which documents to bring, so we stopped chasing paperwork and our appointments run on time.
During deadline season the phone never stopped. NextReply handles the routine questions so my team can focus on the returns.
Every plan runs the same AI assistant for your firm. Pick the enquiry volume that fits.
If you reach your monthly booking limit, your AI keeps replying and lets clients know your team will confirm shortly, so no booking is ever lost. Upgrade any time.
Let NextReply answer every client on WhatsApp and book your consultations, day and night. Start free, no card needed.
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